Organise, manage and publish strategic corporate knowledge bases on your intranet ..................................................
Objectives
Publish one or more huge knowledge bases on your corporate intranet
·Enable small teams with no special expertise to update contents regularly and easily
·Adapt the knowledge base structure according to its content and ensure consistency for end users
·Allow proprietary tools to be used for content creation: MS Office and Open Office
·Ensure the durability essential to strategic knowledge bases
Thousands of pages can be looked up simultaneously with a standard corporate network configuration
Solution implemented
The ISIMAN® OfficeIntranet Publication solution is based on the strategiccorporateknowledge base system
This kind of knowledge base is a set of information managed by a single organisation to document its processes and procedures and ensure content quality and relevance.
One or more teams can manage as many knowledge bases as required. This modularity means that implementation can be progressive and help to make complex projects simpler.
A specific knowledge base is implemented from a "conceptual database model": database structure, data entry interface and management functions, publication of multiple views on intranet.
There are two main categories of database models:
·Open structure Administrators can organise the tree structure of topics and sub-topics (site map) as they wish (in the same way as a file explorer).
·Preset structure The structure of topics and sub-topics and any links between tree structures are defined in advance. Administrators can create as many topics as required but must stay within the given framework. The database is designed according to our customers' needs (procedures, product description, training documentation, etc.).
The publication process is organised in 2 or 3 steps to enable each customer to achieve the best balance between the volumes handled, processing time and response time for end users:
·Content management Decentralised creation of topics and their contents (direct input in ISIMAN® or office file referencing).
·Validation of updates / Distribution of validated contentsScheduled generation of validated intranet views (static in HTML, dynamic in intermediate XML format)
·Publication with dynamic intranet pages(optional step based on XML format)
The ISIMAN®platform supports all the technical tasks required for managing knowledge bases and the resulting intranet.
Features
Standard use of MS Office and Open Office: files can be kept as they are or converted to intranet format
Input standards can be defined for each topic with Word templates
Parameters define the graphic charter, browsing system and page structure
File import (Word, Excel, XML) to use existing data or for regular update
File export (Word, Excel, XML) for exchange, editing assistance and hard copy output
User profiles for access rights
Multiple views from a single intermediate XML generation
Multilingual and multiple site functions to manage reference and site bases with local adaptations
Full text search engine
Viewing statistics
Many content management tools (content administrator profiles, multiple-criteria search function, link analysis, source analysis, lists and reports, etc.)
Graphics editors to illustrate menus and create flowcharts and organisation charts
Quiz and slide show editor
Advantages
Simple and intuitive, the interface also integrates Office files Our customers’ teams will be free to focus on the content and its meaning in the most productive way. Implementation of ISIMAN® requires no special expertise. Editing tasks can be decentralised:
·with the ISIMAN® client module
·or by exporting the database content to a text file, updating it with MS Office or Open Office and reimporting it
Ready-to-use solutionwhich can be adapted to specific customer requirements. Knowledge bases can be created and managed with the same database structure.
View consistency During generation, link consistency is automatically ensured so that users can browse intranet pages smoothly. A scheduler runs these processes in off-peak periods so users are not disturbed.
Efficiency for multiple-site businesses Multiple site and, where applicable, multiple language management functions help to spread the load of content management.
Hard copy output Information can be printed in any form for project teams or users in the field: Processes, Procedures, etc. in Word, Acrobat, Excel format, etc.
Information relevance The multiple view options ensure that the different types of users will view information that is relevant to them
Small bandwidth required Conversion of Office files into intranet formats and many optimisations reduce the bandwidth occupancy required for viewing.
Upgradeability The fact that our customers have been using this solution for over 15 years proves that it ensures content durability (successive versions of MS Office). Furthermore, content file layout, intranet views and the database structure are all upgradeable.
Services Keyword can provide experts in strategic knowledge base publication and/or recommend independent ISIMAN®approved experts and consultancies for any kind of assistance in project management and delivery.
Technical architecture
The ISIMAN®platform comprises two applications, ISIMAN® Production and ISIMAN® Publication, both compliant with internet/intranet standards. They can both be installed on servers running Windows or Linux/UNIX.
The ISIMAN® platform integrates easily into the customer’s information system and technical architecture:
·Interface with open EDMs (WebDAV-compliant)
·Interface with corporate directories (LDAP-compliant)
·Interface with ERP and other corporate applications
Target markets
Any large company or administration which wants to publish at least one structured and revisable knowledge base with an index of many thousands of Office files for thousands of users.
This solution usually applies to knowledge bases for agency networks, subsidiaries or affiliates: product descriptions, sales arguments, price lists, current legislation, etc.
ISIMAN® OfficeIntranet Publication is much more than an Electronic Document Management (EDM) system or HTML page editor such as a Content Management System or CMS.
Non-binding information - Copyright Keyword 2000-2006 All product and company names mentioned in this form are the trademarks, registered or otherwise, of their respective owners.
